Returns & Exchanges

At DSL, we stand by the quality of our products and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All items must be returned in their original, unused condition with all packaging intact.

Return Process

• 1.
  Initiate Your Request

  Log into your DSL account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.